❓ Frequently Asked Questions
1 Is sample order acceptable?
Yes, sample orders are welcome for quality testing and market evaluation.
2 How will you make the shipment?
We offer flexible shipping options via sea freight, air freight, or express courier services depending on your urgency and volume.
3 Do you accept OEM and what is the MOQ?
We provide full OEM services for all hydraulic products. There is no strict minimum order quantity (MOQ), and our engineering team can discuss specific custom requirements.
4 What is the lead time for orders?
For standard items in stock, delivery is rapid. For larger orders (over 10 pieces) or custom designs, the standard lead time is approximately 30 days.
5 How do I start a custom order?
Simply provide your machine model, working conditions, and technical requirements. Our sales team responds to all technical inquiries within 24 hours.
6 What is your quality assurance policy?
Every product undergoes 100% hydraulic function testing before shipment. We provide a 1-year warranty and free replacement for any quality-related issues within the first year.
Aksurion Hydraulic
