Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a specialized electro-hydraulic push rod manufacturer with 8 years of experience.
What is the typical lead time for production and shipping?
Delivery time depends on the order quantity, but it usually takes approximately 7-10 working days.
What is the warranty period for this hydraulic power unit?
The product comes with a standard 1-year warranty from the date of purchase.
How can I place an order for your products?
The process involves: Inquiry → Quotation → Detail Negotiation → Sample Confirmation → Contract/Deposit → Mass Production → Cargo Ready → Balance/Delivery.
What payment methods do you accept?
We accept payment via T/T and PayPal. Other payment methods can also be discussed upon request.
What should I do if my package is missing products?
Please contact our support team immediately, and we will verify your order against the package contents to resolve the issue.